In 2008, U.S. employees spent 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours (based on average hourly earnings of $17.95), or the equivalent of 385 million working days.
CPP Global Human Capital Report, 2008
What do most people envision when they think of conflict? Hostility, raised voices, a racing heartbeat. Conflict, however, can be a positive experience, an opportunity to gain a deeper understanding of a situation or person. Resolving disagreements is challenging and requires creativity. It’s all in the approach.
Looking for training for your entire organization? Margaret can create and present a workshop on conflict resolution that is specifically customized to your business. In less than one day, your workplace can be more efficient and productive and your employees happier.